Frequently Asked Questions
Yes! Along with our pre-design collection, we also offer customers to create their own designs and get them personalized on their favorite color koozies. Our team will also help you through the whole process.
This is generally the first thing that comes to any customer’s mind and therefore we offer a free digital mockup of the customer’s order within 24 hours. This is to help customers how their koozie will look and make any changes if necessary.
We offer free shipping to our customers on an order total of $189.
We do offer sample koozies, for any related queries, you can email us at [email protected]
Yes, you can do so and add any color koozies you like. We also offer you to merge the different colors within an order to receive free shipping.
We do accept rush orders, although our policies do not change, we only proceed with the order after the approval of your digital mockup. You can reach out to us with your “need by” date and we will get in touch with you.
You can choose from our 3 shipping options, economy, standard, and express which will take 9-15 business days, 6-9 business days, and 2-6 business days respectively.
After you place your order, you will receive the digital mockup and once you approve it, we take 5-7 business days for production. After which according to your selected shipping option, you will receive your order.
Note: This time may vary during holidays or when the company is facing a large number of orders at a time.
We do allow customers to cancel their orders only before they receive their digital mockup. Learn more about our cancellation policy for details.
Customers get easy return options for upto 45 days from the date of their purchase. You can check our return page for a detailed policy.
Victor Roberts –
The seller shared me the photo of how my product would like, it was really helpful to see and make some changes before finalising the order. I was also able to see the contrast of the shade and ink text to see the look. Many sellers would have just printed and sent them. Thank you for the amazing experience
Alice Carter –
Very easy process and great product. The turnaround time was also quick
Louis Mitchell –
I have used them for two years in a row, the koozies were exactly as I had pictured them
Stella Campbell –
The ink texts were impeccably printed. The fonts were not at all smudged, in fact the koozies had a clean and bright look
Felix Nelson –
Received the order super quickly
Penelope Hill –
The imprint and overall product was better than expected